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American Customer Satisfaction Index Use this link to answer the following questions: http://www.theacsi.org What trends do you see in customer satisfaction since the ACSI began…

American Customer Satisfaction Index
Use this link to answer the following questions: http://www.theacsi.org

What trends do you see in customer satisfaction since the ACSI began in 1994? Which industries have fared the best?
What are some potential reasons for the satisfaction trends across service sectors?

 
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need help with strategic marketing 8 .

 

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