Case Study: Blackberry Hill Farmpage 384Read the case study and answer the following questions. Provide an introduction, a conclusion, and refrences.Key issuesCapacity management in both services and manufacturing in a seasonal businessQuality – service trade-offsInventory – availability trade-offsMarketing/operations interactionStrategy in small businesses.Questions1. How do the overall objectives of the business impact on the capacity management of thevarious parts of the farm?2. How important is demand variation to this business as a whole and to each of its separateattractions?3. How could the farm as a whole and each of its separate attractions cope with demandfluctuations?4. What are the strengths and weaknesses of the proposed new ventures (Schoolroom vs. Maizemaze)? What advice would you give Jim and Mandy regarding this year’s new venture?Use APA format.Provide a cover page.
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operational excellence case study .