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Soc 110 week 4 verbal and nonverbal communication and listening

Listening Behavior 1 2 3 4 5 When someone is speaking to me, I purposely block out distractions such as […]

Listening Behavior

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When someone is speaking to me, I purposely block out distractions such as side conversations and personal problems.

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I am comfortable asking questions when I don’t understand something a speaker has said.

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When a speaker uses words I don’t know, I jot them down and look them up later.

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I assess a speaker’s credibility while listening.

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I paraphrase or summarize a speaker’s main ideas in my head as I listen.

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I concentrate on a speaker’s main ideas rather than the specific details.

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I try to understand people who speak indirectly as well as I understand those who speak directly.

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Before reaching a conclusion, I try to confirm with a speaker my understanding of his or her message.

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I concentrate on understanding a speaker’s message when he or she is explaining a complex idea.

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When listening, I devote my full attention to a speaker’s message.

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When listening to someone from another culture, I factor in my knowledge of cultural differences to interpret meaning.

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I watch a speaker’s facial expressions and body language for additional information about the speaker’s meaning.

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I encourage speakers by providing positive nonverbal feedback – nods, eye contact, and vocalized agreement.

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When others are speaking to me, I establish eye contact and stop doing other nonrelated tasks.

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I avoid tuning out speakers when I disagree with or dislike their message.

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When I have an emotional response to a speaker or the message, I try to set aside my feelings and continue listening.

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I try to match my nonverbal responses to my verbal responses.

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When someone begins speaking, I focus my attention on the message.

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I try to understand how past experiences influence the ways in which I interpret a message.

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I attempt to eliminate outside interruptions and distractions.

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When I listen, I look at the speaker, maintain some eye contact, and focus on the message.

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I avoid tuning out messages that are complex, complicated, and challenging.

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I try to understand the other person’s point of view when it is different from mine.

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I try to be nonjudgmental and noncritical when I listen.

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As appropriate, I self-disclose a similar amount of personal information as the other person shares with me.

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